AliExpress Return Policy

Complete return policy guide with all the details you need

Quick Overview

15-60 days

Return window

🚚

Mail, Dispute Resolution

Return methods

Return Fees Apply

Cost

Extended Window: Varies by seller and product category

⚠️Return Requirements
  • Contact seller first before opening dispute
  • Items must be unused and in original packaging
  • Photos required for dispute claims
  • Return shipping usually paid by buyer
🚨Special Rules & Exceptions
  • Electronics: 15 days from delivery
  • Clothing: 30-60 days depending on seller
  • Custom/personalized items: Usually no returns
  • Buyer Protection: Up to 75 days total
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • Always check seller's return policy before buying
  • Use AliExpress dispute system for protection
  • Take photos upon delivery for evidence
  • Communicate with seller in writing through platform

Information last updated: January 2025. Always verify with AliExpress for the most current policy.