Etsy Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
Varies by shop
Return window
🚚Mail
Return methods
✅
Return Fees Apply
Cost
Extended Window: Each seller sets their own return policy
⚠️Return Requirements
- Check individual shop's return policy
- Custom/personalized items often non-returnable
- Contact seller within their specified timeframe
- Items must be unused and in original condition
🚨Special Rules & Exceptions
- Custom orders: Usually no returns accepted
- Digital downloads: No returns after download
- Vintage items: Return policies vary widely
- Handmade items: May have different return windows
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- Message seller with questions before purchasing
- Read shop policies carefully before ordering
- Take photos if item doesn't match description
- Use Etsy's case system for unresolved issues
Information last updated: January 2025. Always verify with Etsy for the most current policy.