Nordstrom Return Policy

Complete return policy guide with all the details you need

Quick Overview

Unlimited

Return window

🚚

In-store, Mail

Return methods

Free Returns

Cost

Extended Window: No time limit on returns with receipt

⚠️Return Requirements
  • Items must be in sellable condition
  • Original tags preferred but not required
  • Receipt or proof of purchase helpful
🚨Special Rules & Exceptions
  • Altered items: May not be returnable
  • Worn items: Accepted if in good condition
  • Final sale items: Clearly marked, no returns
  • Beauty products: Must be unused
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • Keep receipts for easier processing
  • Nordstrom Rack has different return policy
  • Free shipping on returns over $89
  • Customer service is very accommodating

Information last updated: January 2025. Always verify with Nordstrom for the most current policy.