eBay Return Policy

Complete return policy guide with all the details you need

Quick Overview

30 days

Return window

🚚

Mail, In-person (if local)

Return methods

Return Fees Apply

Cost

Extended Window: Return policy varies by individual seller

⚠️Return Requirements
  • Check individual seller's return policy
  • Item must match listing description
  • Contact seller before returning
  • Keep all original packaging
🚨Special Rules & Exceptions
  • Business sellers: Must accept returns for 30 days
  • Individual sellers: May not accept returns
  • Significantly Not as Described: eBay Money Back Guarantee
  • Digital items: Generally no returns
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • Always read seller's return policy before buying
  • Use eBay's resolution center for disputes
  • Take photos of items upon arrival
  • Communicate with seller first before opening case

Information last updated: January 2025. Always verify with eBay for the most current policy.