Best Buy Return Policy

Complete return policy guide with all the details you need

Quick Overview

15-30 days

Return window

🚚

In-store, Mail

Return methods

Free Returns

Cost

Extended Window: My Best Buy members get extended return periods

⚠️Return Requirements
  • Receipt or proof of purchase required
  • Items must be in original condition
  • Original packaging required for most electronics
🚨Special Rules & Exceptions
  • Computers: 15 days
  • Cell phones: 14 days
  • TVs over 37 inches: 30 days
  • Opened software: No returns
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • My Best Buy members get extended return windows
  • Geek Squad services have different return policies
  • Keep all accessories and manuals

Information last updated: January 2025. Always verify with Best Buy for the most current policy.