ASOS Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
45 days
Return window
🚚
In-store, Mail, Click and Collect
Return methods
✅
Free Returns
Cost
Extended Window: ASOS Premier members get extended returns
⚠️Return Requirements
- Items must be unworn and unwashed
- Original tags must be attached
- Receipt or order confirmation needed
- Original packaging preferred
🚨Special Rules & Exceptions
- Swimwear: Must have hygiene stickers
- Underwear: Must have hygiene stickers
- Final sale items: No returns
- Beauty: Must be unopened
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- ASOS Premier members get priority support
- Free returns on most items
- Click and Collect for convenience
- UK's leading online fashion retailer
Information last updated: January 2025. Always verify with ASOS for the most current policy.