Coach Return Policy

Complete return policy guide with all the details you need

Quick Overview

30 days

Return window

🚚

In-store, Mail

Return methods

Free Returns

Cost

Extended Window: Coach Insider members may get extended periods

⚠️Return Requirements
  • Items must be in original condition
  • Original packaging and dust bags required
  • Receipt or proof of purchase needed
  • Tags must be attached
🚨Special Rules & Exceptions
  • Personalized items: No returns accepted
  • Outlet purchases: Different return policy
  • Leather goods: Must be unused
  • Limited edition items: Same return window
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • Coach Insider members get free shipping
  • Keep dust bags for handbag storage
  • Register products for authenticity verification
  • In-store returns offer immediate processing

Information last updated: January 2025. Always verify with Coach for the most current policy.