David Jones Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
30 days
Return window
🚚
In-store, Mail
Return methods
✅
Free Returns
Cost
Extended Window: DJs Rewards members get extended benefits
⚠️Return Requirements
- Items must be in original condition
- Original tags and packaging intact
- Receipt or proof of purchase required
- Unused condition
🚨Special Rules & Exceptions
- Swimwear: Must have hygiene stickers
- Lingerie: Must have hygiene stickers
- Cosmetics: Must be unopened
- Final sale items: No returns
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- DJs Rewards members get priority support
- Free returns on most purchases
- Australia's premium department store
- Quality assurance on all items
Information last updated: January 2025. Always verify with David Jones for the most current policy.