DHgate Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
30 days
Return window
🚚
Mail, Dispute Resolution
Return methods
✅
Return Fees Apply
Cost
Extended Window: Buyer Protection extends to 45 days total
⚠️Return Requirements
- Contact seller before opening dispute
- Items must match listing description
- Original packaging and condition required
- Evidence photos needed for disputes
🚨Special Rules & Exceptions
- Wholesale orders: Custom return agreements
- Electronics: 15-30 days depending on category
- Custom products: Limited return options
- Buyer Protection: Up to order value coverage
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- Always communicate through DHgate platform
- Check seller ratings and reviews first
- Use escrow payment for protection
- Document all issues with photos and messages
Information last updated: January 2025. Always verify with DHgate for the most current policy.