FNAC Return Policy

Complete return policy guide with all the details you need

✅Quick Overview
⏰

30 days

Return window

🚚

In-store, Mail

Return methods

✅

Free Returns

Cost

Extended Window: FNAC+ members get extended benefits

⚠️Return Requirements
  • Items must be in original condition
  • Original packaging and receipt required
  • Unused with all accessories
  • Documentation intact
🚨Special Rules & Exceptions
  • Electronics: 30-day standard
  • Books: Non-returnable if read
  • Media: Must be unopened
  • Defective items: Extended return
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • French entertainment retailer
  • Free standard returns
  • FNAC+ membership benefits
  • Books, music, electronics specialist

Information last updated: January 2025. Always verify with FNAC for the most current policy.