Hollister Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
60 days
Return window
🚚
In-store, Mail
Return methods
✅
Free Returns
Cost
Extended Window: Club Cali members get extended benefits
⚠️Return Requirements
- Items must have original tags attached
- Must be unworn and unwashed
- Receipt or proof of purchase helpful
- Original packaging preferred
🚨Special Rules & Exceptions
- Swimwear: Must have hygiene stickers intact
- Underwear: Must have hygiene stickers intact
- Fragrance: Must be unopened
- Clearance items: Same return policy applies
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- Club Cali members get free returns
- Hollister app makes returns easy
- In-store returns processed immediately
- Sister brand to Abercrombie & Fitch
Information last updated: January 2025. Always verify with Hollister for the most current policy.