JB Hi-Fi Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
30 days
Return window
🚚
In-store, Mail
Return methods
✅
Free Returns
Cost
Extended Window: JB Hi-Fi Plus members get extended returns
⚠️Return Requirements
- Original receipt or proof of purchase
- Items must be in original condition
- Original packaging and accessories included
- Unused or defective condition
🚨Special Rules & Exceptions
- Electronics: 30-day guarantee
- Faulty items: Extended warranty
- Opened items: Inspection required
- Accessories: Same return policy
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- JB Hi-Fi Plus members get benefits
- Free return shipping on eligible items
- Australia's leading electronics retailer
- Extended warranties available
Information last updated: January 2025. Always verify with JB Hi-Fi for the most current policy.