Marks & Spencer Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
35 days
Return window
🚚
In-store, Mail, Parcel Shop
Return methods
✅
Free Returns
Cost
Extended Window: M&S Sparks members get extra benefits
⚠️Return Requirements
- Items must be in original condition
- Original labels and packaging intact
- Receipt or proof of purchase required
- Unworn and unwashed
🚨Special Rules & Exceptions
- Lingerie: Must have hygiene stickers
- Food: No returns on perishable items
- Final sale items: No returns
- Customized items: No returns
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- M&S Sparks members earn points on returns
- In-store returns at any M&S location
- 35-day window is standard for UK retail
- UK institution with quality guarantee
Information last updated: January 2025. Always verify with Marks & Spencer for the most current policy.