Nike Return Policy

Complete return policy guide with all the details you need

Quick Overview

60 days

Return window

🚚

In-store, Mail, Nike App

Return methods

Free Returns

Cost

Extended Window: Nike Members get extended holiday returns

⚠️Return Requirements
  • Items must be in original condition
  • Original packaging preferred
  • Proof of purchase required
🚨Special Rules & Exceptions
  • Worn shoes: Accepted if minimal wear
  • Custom Nike By You: 30 days, unworn only
  • Gift cards: No returns or exchanges
  • Apple Watch Nike: Follow Apple's return policy
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • Nike Members get free returns
  • Try shoes indoors first to test fit
  • Use Nike app for easy return process
  • Store credit available without receipt

Information last updated: January 2025. Always verify with Nike for the most current policy.