Pandora Return Policy

Complete return policy guide with all the details you need

Quick Overview

30 days

Return window

🚚

In-store, Mail

Return methods

Free Returns

Cost

Extended Window: Extended holiday return periods may apply

⚠️Return Requirements
  • Items must be in original condition
  • Original packaging and tags required
  • Receipt or proof of purchase needed
  • Jewelry must be unworn
🚨Special Rules & Exceptions
  • Engraved items: No returns accepted
  • Custom jewelry: Limited return options
  • Gift purchases: Extended return window
  • Damaged items: Quality guarantee applies
📦Available Shipping Companies
💡Pro Tips for Easy Returns
  • Keep jewelry in original packaging
  • Pandora Club members get special benefits
  • Free returns on orders over $100
  • In-store returns processed immediately

Information last updated: January 2025. Always verify with Pandora for the most current policy.