Zara Return Policy
Complete return policy guide with all the details you need
✅Quick Overview
⏰
30 days
Return window
🚚
In-store, Mail
Return methods
✅
Return Fees Apply
Cost
Extended Window: Extended to 60 days during holiday season
⚠️Return Requirements
- Items must have original tags attached
- Must be in original condition
- Receipt or order confirmation required
- Underwear and swimwear: Hygiene stickers must be intact
🚨Special Rules & Exceptions
- Online purchases: Can be returned in-store
- In-store purchases: Can be returned by mail
- Personalized items: No returns accepted
- Beauty products: Must be unopened
📦Available Shipping Companies
💡Pro Tips for Easy Returns
- Try items on carefully to avoid damaging tags
- Keep all packaging for mail returns
- Return shipping costs $4.95
- In-store returns are free and faster
Information last updated: January 2025. Always verify with Zara for the most current policy.